Pay-As-You-Go
$1/ infraction
No bundled volume
Lowest upfront commitment
Best for pilots and customers with uncertain monthly volume.
Choose Pay-As-You-GoPricing · Cloud SaaS
Built around processed infractions.
One billable unit. Five tiers. Legible, fair, and scalable — so procurement can approve faster and operations can forecast without spreadsheet gymnastics.
Legible
Customers can estimate monthly cost from expected violation volume.
Fair
Small customers start low; larger customers earn stronger effective rates.
Scalable
Overage keeps the platform growing without renegotiating every month.
Plan ladder
A low-risk entry point and predictable packages that reward higher volume.
The recommended core package is Standard — it becomes the obvious choice once an agency is running steady volume across an active city program.
Starter
$350/ month
Up to 500 infractions
$0.70 effective rate
Small municipalities and low-volume enforcement points.
Choose StarterStandard
$1,250/ month
Up to 2,000 infractions
$750 monthly savings vs PAYG
Active city programs needing predictable operating spend.
Choose StandardPro
$5,000/ month
Up to 10,000 infractions
$0.50 effective rate
High-volume city or regional operations with integrations.
Choose ProUnlimited
$7,000/ month
Unlimited standard processing
Budget certainty at scale
Enterprise accounts where fixed monthly cost matters most.
Choose UnlimitedOverage: $1 per processed infraction above included monthly volume. One-time setup and onboarding fee shown separately.
Buyer guide
Which offer fits which customer?
Use the ladder to guide procurement instead of making them decode a price sheet. Sales stance: lead pilots with PAYG, steer steady programs to Standard, and move high-volume buyers to Pro or Unlimited.
| Audience | Volume | Plan | Why |
|---|---|---|---|
| Pilot corridor | Under 350 / month | Pay-As-You-Go | Start without volume risk. |
| Small municipality | 350 – 1,400 / month | Starter | Predictable low-volume launch. |
| Active city program | 1,400 – 5,750 / month | Standard | Recommended core package. |
| Regional operator | 5,750 – 12,000 / month | Pro | Best savings at high volume. |
| National scale | 12,000+ / month | Unlimited | Fixed monthly budget. |
Commercial guardrails
Clear rules build trust.
Six commitments we make to every customer to reduce procurement friction and prevent billing disputes.
Billable event
A unique violation record successfully processed into the eTraffica back office.
Usage visibility
Dashboard, monthly statement, and alerts at 80%, 100%, and overage thresholds.
Support tiers
Business-hours support for lower tiers; 24/7 premium support included in Pro and Unlimited.
Separate line items
Hardware, setup, subscription, overage, and managed services stay visibly separate.
Fair-use policy
Unlimited covers standard processing; extraordinary infrastructure needs are scoped separately.
Collections clarity
Processing fees are not collections commission and apply whether fines are collected or not.
On-Premise Enterprise
For buyers that require local hosting, data residency, or deep IT control.
Same platform, deployed onto your infrastructure. One-time implementation fee, ongoing annual licensing, full versioned support, and a clean upgrade path.
Pricing FAQ
Answers procurement asks for.
What counts as a 'processed infraction'?
A unique violation record successfully processed into the eTraffica back office — evidence attached, status transitioned, billable workflow complete. The processing fee is not a collections commission and applies whether the fine is collected or not.
How does overage work?
Above your included monthly volume, processed infractions are billed at $1 each — the same rate as Pay-As-You-Go. You get usage alerts at 80%, 100%, and overage thresholds.
Is there a one-time setup fee?
Yes — a separate, transparent setup and onboarding fee covers organisation setup, users, roles, payment gateway configuration, workflow rules, and field/back-office training. Hardware, setup, subscription, overage, and managed services all stay visibly separate on invoices.
What's the support SLA?
Business-hours support is included on Starter and Standard. 24/7 premium support is included on Pro and Unlimited plans. Detailed response and resolution targets are documented in the customer support agreement.
What payment methods are supported for the violator?
Online payment links, mobile money, bank cards, and field POS — through Paystack, Flutterwave, and other regional processors. Settlement reconciliation happens automatically on import.
What's the contract length and how do I cancel?
Cloud SaaS plans run month-to-month with the option to commit annually for a discount (talk to us). On-Premise carries an annual licensing renewal. Either path supports clean exit with data export.
What currencies do you bill in?
USD by default, with local-currency billing available for regional operators. We can also invoice in EUR or GBP for European deployments.
How is On-Premise licensed?
On-Premise Enterprise is licensed annually with a one-time implementation fee. The same software runs on customer infrastructure; pricing is scoped per environment based on expected processed-infraction volume.
Start with a pilot. Grow on data.
Configure, train, and reconcile inside a single corridor — then upgrade on the volume the numbers justify.