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Public-sector ops28 Feb 2026 · 4 min read

Pricing built around processed infractions

Why a per-infraction billable unit beats seat-based or feature-tier pricing for traffic enforcement.


Most SaaS prices by seats or feature tiers. Neither fits traffic enforcement.

Seats don't fit because the user count is unrelated to the program's value. A four-officer corridor and a forty-officer corridor produce wildly different volumes — but seat pricing would have them paying similar amounts.

Feature tiers don't fit because every customer needs the same core: capture, validate, notify, pay, report. There aren't features to gate behind a higher tier without making the platform incoherent.

Processed infractions are the natural unit. They're measurable, legible to procurement, and directly correlated with value. A pilot pays for a pilot's volume. A national operator pays for a national operator's volume.

The plan ladder — PAYG, Starter, Standard, Pro, Unlimited — rewards higher volume with a lower effective rate while keeping monthly cost predictable. Overage is at PAYG rates so customers never get punished for a spike.

Procurement teams can forecast it. Finance teams can budget it. Operations teams can understand it. That's pricing built around the customer's economic reality, not the vendor's.

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